Privacy Policy

Treasure Consulting Limited (also trading as Life Coach Andrea NZ) NZBN 9429046875839 (we, us or our) respects your right to privacy and understand that protecting your personal information is important. We comply with the New Zealand Privacy Act 2020 (Privacy Act) when handling personal information. This Privacy Policy explains how we collect, hold, use, disclose and protect your personal information.

The information we collect

Personal information means information about an identifiable individual (a natural person). The types of personal information we may collect about you include:

your name;
your social media handles;
your contact details, including email address, mailing address, street address and/or telephone number if you provide them;
your credit card or payment details (through our third party payment processor);
your payment details if you pay via bank transfer;
your preferences and/or opinions;
your contact information for your preferred communication platforms (eg. Skype, Messenger, Teams, etc) provided by you when booking an appointment;
details of products and services we have provided to you and/or that you have enquired about, on any platform, and our response to you;
your browser session and geo-location data, device and network information, statistics on page views and sessions, acquisition sources, search queries and/or browsing behaviour;
information about your access and use of our Services, including through the use of Internet cookies, your communications with our online Services, the type of browser you are using, the type of operating system you are using and the domain name of your Internet service provider;
additional personal information that you provide to us, directly or indirectly, through your use of our Services, associated applications, associated social media platforms and/or accounts from which you permit us to collect information; and
any other personal information requested by us and/or provided by you or a third party.

How we collect personal information

We collect personal information in a variety of ways, including:

Directly: We collect personal information which you directly provide to us,including through any forms on our website, when you request our assistance via email, when you book an appointment via our website, when you buy goods from us (via our website or otherwise); when you connect to us via other platforms (e.g. Facebook, Messenger, LinkedIn, Instagram, etc).
Indirectly: We may collect personal information which you indirectly provide to us while interacting with us, such as when you use our website.

Collection and use of personal information

Personal information: We may collect, hold, use and disclose personal information for the following purposes:

to enable you to access and use our Services;
to provide our Services to you, including to send you the digital goods you purchased from us;
to manage your appointments including rescheduling and cancellation;
to contact and communicate with you about our Services;
for internal record keeping, administrative, invoicing and billing purposes;
for analytics, market research and business development, including to operate and improve our Services, associated applications;
for advertising and marketing, including to send you promotional information about our products and services and information that we consider may be of interest to you;
to comply with our legal obligations and resolve any disputes that we may have; and
if otherwise required or authorised by law.

Credit Card / Payment details

Payment for our digital goods sold via our website can be done via PayPal. Also, we may allow payment for our services via PayPal. If you choose to pay via PayPal, please consider that PayPal may ask you to provide further information (including credit or debit card details). This information is retained by PayPal and will not be passed on to us. We advise you to read the Privacy Policy on the PayPal site for further information on what information they collect, and the way PayPal will use it. Here is the link four your reference https://www.paypal.com/nz/webapps/mpp/ua/privacy-full
If you make an online bank payment, we store the details provided by you/your bank which appear on our bank statements. This information is solely used for accounting purposes.

Disclosure of personal information to third parties

We may disclose personal information to:

third party service providers for the purpose of enabling them to provide their services, to us, including (without limitation) IT service providers, data storage, web-hosting and server providers (e.g. website and e-mail; in case of mail server issues we might use a Gmail account for communication), accounting service provider (e.g. we may use a third party supplier for our accounting), debt collectors, couriers, maintenance or problem-solving providers, marketing or advertising providers, professional advisors and payment systems operators;
our employees, contractors and/or related entities;
our existing or potential agents or business partners;
anyone to whom our business or assets (or any part of them) are, or may (in good faith) be, transferred;
courts, tribunals and regulatory authorities, in the event you fail to pay for goods or services we have provided to you;
courts, tribunals, regulatory authorities and law enforcement officers, as required or authorised by law, in connection with any actual or prospective legal proceedings, or in order to establish, exercise or defend our legal rights; and
any other third parties as required or authorised by law.

Overseas disclosure: Any personal information you provide to us may be stored on the secure servers, which may be located outside New Zealand. We may transfer your personal information to parties located outside New Zealand which may not have an equivalent level of data protection laws as those in New Zealand. Please note, that any information you share with us via various social media and other communication platforms as per your choice (such as Skype, Skype, Messenger, Teams, Google meets, LinkedIn, Instagram, etc) is managed by those platforms, not us. These platforms are usually located outside New Zealand having different (which includes not equivalent) level of data protection laws, and you, by using our services acknowledge this.

Your rights and controlling your personal information

Your choice: Please read this Privacy Policy carefully. If you provide personal information to us, you understand we will collect, hold, use and disclose your personal information in accordance with this Privacy Policy. You do not have to provide personal information to us, however, if you do not, it may affect our ability to provide our Services to you and your use of our Services.

Information from third parties: If we receive personal information about you from a third party, we will protect it as set out in this Privacy Policy. If you are a third party providing personal information about somebody else, you represent and warrant that you have such person’s consent to provide the personal information to us.

Restrict and unsubscribe: To object to processing for direct marketing/unsubscribe from our email database or opt-out of communications (including marketing communications), please contact us using the details below or opt-out using the opt-out facilities provided in the communication.

Access and Correction: Subject to certain grounds for refusal set out in the Privacy Act, you may request access to, and correction of, the personal information that we hold about you. Please contact us using the details below. We will deal with your request in accordance with the Privacy Act.

Retention: We will not keep your personal information for longer than is required for the purposes for which your personal information may lawfully be used.

Complaints: If you wish to make a complaint, please contact us using the details below and provide us with full details of the complaint. We will promptly investigate your complaint and respond to you, in writing, setting out the outcome of our investigation and the steps we will take in response to your complaint.

Website related privacy notes

Storage and security

We are committed to ensuring that the personal information we collect is secure. We have put in place suitable physical, electronic and managerial procedures, to safeguard and secure personal information and protect it from misuse, interference, loss and unauthorised access, modification and disclosure.

While we are committed to security, we cannot guarantee the security of any information that is transmitted to or by us over the Internet. The transmission and exchange of information is carried out at your own risk.

Cookies

We may use cookies on our online Services from time to time. Cookies are text files placed in your computer’s browser to store your preferences. Cookies, by themselves, do not tell us your email address or other personally identifiable information. However, they do recognise you when you return to our online Services and allow third parties, such as Google and Facebook, to cause our advertisements to appear on your social media and online media feeds as part of our retargeting campaigns. If and when you choose to provide our online Services with personal information, this information may be linked to the data stored in the cookie.

You can block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our online Services. For our Cookie Policy click here.

reCAPTCHA security and privacy

Google has a tool called reCAPTCHA (external link) — it protects websites from spam and abuse.

The forms on this website may be protected by Google’s reCAPTCHA and its:

Analytics

The website will be registered to Google search engine. We use cookies to enhance your browsing experience, serve personalized ads or content, and analyze our traffic.

Embedded content from other websites

Posts and pages on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Social share buttons

On this website we use ‘social share buttons’ that enable visitors to share pages from our website to their social media pages. When sharing our pages to social media platforms these social media platforms’ privacy policy and conditions of use apply to you. Please take time to read them.

Links to other websites

Our Services may contain links to other websites. We do not have any control over those websites and we are not responsible for the protection and privacy of any personal information which you provide whilst visiting those websites. Those websites are not governed by this Privacy Policy. If you follow a link on our website to another site, the owner of that site will have its own privacy policy relating to your personal information. We suggest you review that site’s privacy policy before you provide personal information.

Amendments

We may, at any time and at our discretion, vary this Privacy Policy by publishing the amended Privacy Policy on our website. We recommend you check our website regularly to ensure you are aware of our current Privacy Policy.

For any questions or notices, please contact us at:

Life Coach Andrea NZ (Treasure Consulting Ltd; NZBN 9429046875839)

Email: contact @ treasureconsulting. nz

Last update: 01 October 2024

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Thanks to LegalVision New Zealand for the Privacy Policy template.